With a good anti-virus program and precaution,
you can keep computer viruses at bay
Once we shake off the ini-tial fear of computers, many of us go about
work-ing, happily typing away without any worries. Everything may look
fine, but may not be—especially if your PC has a few viruses. And if you
think viruses won’t attack your PC, think again. If you don’t take action
now, you could end up with damaged programs, lost data, or maybe a crashed
hard disk.
Last month we talked about viruses—what they are, what are the different
types, and what harm they can do. Here we’ll look at ways to tackle the
virus menace. Does my PC have a virus? How do I know? What should I do?
What about my data? We also answer some of your questions about keeping
your PC virus-free.
Spot a virus
Viruses are written by programmers to cause trouble. Most are meant
to cause harm and they usually try to hide all traces of their presence.
If your PC has suddenly started acting funny, it could mean you have a
virus. Here are some of the common things that could mean your PC is infected
Windows or your other applications don’t load properly, or give strange
error messages You find that files that were there on your hard disk earlier
have now disappeared Strange characters or messages appear on your screen
from time to time Programs seem to run very slowly or run out of memory
Your computer "freezes" without any apparent reason
But these symptoms don’t necessarily mean that your PC is infected.
It could mean that there’s some problem with your hardware or your software.
For instance, if you have deleted some program from your PC without properly
uninstalling it, you could get some error messages.
Or someone could have deleted some files without your knowledge—that
could explain missing files. Your PC could have some faulty memory chips
or a software bug in an application, making it hang frequently. Whatever
the reasons, it’s still a good idea to check your system for viruses. Now
how do we do that?
Scan your PC
Use an anti-virus software or a virus scanner. Some of the popular ones
are McAfee VirusScan, Norton Anti-Virus, F-Prot, Nashot, and Red Alert.
A good anti-virus software should have two main applications. One is a
memory resident one—this lies low in the background and checks all the
applications you run for any signs of a virus or virus-like activity. This
will alert you if any virus tries to infect the system. The other application
is a full-scale scanning program that scans all your floppy disks and hard
disks for viruses. A good anti-virus program should also be able to find
macro viruses hostile Java and ActiveX applets.
But before you run a virus scan you’ve to be sure that the scanning
program itself isn’t infected. Many of the anti-virus software check themselves
first before loading so that you can be warned. But it’s still a good idea
to start off "clean". This means that you load only your operating system
on your PC—this is done from a floppy disk, no other programs on the hard
disk are loaded up. This brings down the chances of a virus getting activated.
Let’s see how you can get rid of a virus on your
system:
Make sure you have a "clean" bootable disk. You should ideally create
this when you have installed only your operating system, say Windows 95.
To create a boot disk in Windows 95 go to Start-Settings-Control Panel-Add/Remove
Programs. Click on the Startup Disk tab and select "Create Disk". This
will wipe out everything on your floppy, so make sure the floppy doesn’t
have something you don’t want to lose. Write-protect this floppy (push
the little notch in the corner back till a little square hole is visible).
This will prevent any programs from writing anything onto the disk. Most
good anti-virus programs also let you create "rescue disks". These disks
are bootable and contain a virus-free copy of the anti-virus program which
you can run in case there is a virus infection. Reboot your computer with
your clean boot disk or anti-virus "rescue disk" in the floppy drive. This
ensures that no boot sector virus will load itself into the PC’s memory.
Run your anti-virus software from the floppy drive to find the infected
files and fix them. When the virus has been removed, the program will tell
you so. After all viruses have been removed, run the virus scan again to
re-check your system. Check all your floppy disks for viruses, even ones
that you haven’t used recently. An old floppy could have sneaked a virus
into your PC long ago and you wouldn’t have even known it. Now we get to
the most important part. Try to guess where you could have got the virus
from. Think back—when was the virus first found and what data did you exchange
at the time. This is important because if you got the virus from a friend’s
disk, there is a good chance that your friend’s other disks may be infected
too. So you have to take extra care to avoid another infection. Remember
that while good virus scanners can find most viruses and remove them from
executable files, they usually cannot repair any damage that a virus has
done to your data files. You have no choice but to restore them from backup
copies.
How viruses work
Can I get a virus from a floppy disk even if I only have data files
on it?
Yes. Even if you don’t have any applications on the floppy, it could
still be infected by a boot sector virus. It is a common misconception
that only executable files can have viruses. And there are macro viruses
too which are part of Word or Excel files.
If my PC is acting funny, is it definitely because of a virus? Not
necessarily. It’s more likely to be a software problem. It could have a
bug in it. Or it could be a faulty driver, or maybe your hardware has a
problem.
Can I get a virus through e-mail messages? No. E-mail messages
are only text and cannot be executed, so you’re perfectly safe. Many e-mail
hoaxes have floated on the Internet—the "Good Times" and the "Join the
crew!" virus hoaxes, for instance. These messages carry a warning message
that if you open any e-mail with Good Times, or some similar phrase in
the subject line, your hard disk would get wiped out (or some other damage
would happen). Some people panic and send copies of these messages to all
their friends and colleagues. Don’t believe any of these. But any binary
attachments that you get from other people could be infected. Scan these
before you run them.
Can viruses hide inside graphic files and text files? A lot of people
get paranoid about this, but no, a virus just cannot spread through graphic
files. It is theoretically possible for a virus to store its code inside
a GIF file. But since a GIF file isn’t executed on a computer (they are
viewed in a graphics program), the virus instructions also cannot be executed.
The same explanation holds good for other kinds of data files too—PageMaker
files, AutoCAD files, and so on. The only exceptions are Microsoft Word
and Excel files which can contain macro viruses (See November issue for
an explanation).
If I am connected to the Internet, will I catch a virus? You
won’t get a virus just by connecting to the Internet. But if you download
some application that is infected with a virus, your PC will get infected
when you run the application.
I’ve heard that some Websites put "cookies" on your computer. Can
these have a virus? A cookie is a small text file that some Websites
store on your hard disk every time you visit them. Cookies store some information
about you so that the Web page can be customized to suit your interests.
A cookie can only be read by the Web server that created it. Since a cookie
is merely a text data file and contains no executable code, there is no
harm from them.
Is my data completely safe if I use an anti-virus software? No.
No anti-virus program is completely fool-proof. Some viruses are clever
enough to escape the notice of a virus scanner. If you don’t keep your
virus scanner updated with the latest virus definitions, a new virus unknown
to the scanner could infect your system.
Some people also turn off the background virus monitoring in their scanners
because they think it slows things down. This just makes it easier for
viruses to get in. And if your PC already has a virus infection, it is
possible that the virus may have already damaged some program or data files.
A virus scanner may be able to remove the virus, but it cannot recover
your files.
Okay. If I get an update to the anti-virus, is my data safe? An
up-to-date scanner will protect your system to a large extent, but it is
not completely foolproof. The reason is that when a new virus is detected,
it usually will have infected a system. Then someone has to give a copy
of the infected file to the anti-virus company so that they can analyze
the virus code. The company has to find a reliable way of removing the
virus from your system. This takes time and it can be a few months before
a cure for that particular virus is released. So there’s a a tiny chance
that you could be infected with an (as yet) unknown virus.
If I have an anti-virus program, do I need backups? Yes, you do.
Remember, an anti-virus program is only a second line of defense against
viruses. Your first strategy should always be to make regular backups of
your data. If something horrible happens (like your hard disk gets wiped
out), your virus scanner won’t help! You can re-install your applications
from the original CD or disk, but you’ll have lost the data. If you have
proper backup files you can get back to work immediately. If you don’t,
you’ll have to start your work from scratch.
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